Case

Project Overview

Stars DENT App is all about managing and booking dental appointments with as much as possible. Their mission is to provide exceptional dental care to their existing and new clients while buliding good relations.
Being a concept app this project still has some good ui kit that can be easily expanded in the future to make this app complete.

The dental practice management app helps both dentists manage their appointments and the patients who schedule through the app. Dentists can maintain a database of their patients’ histories (includes: personal information, appointments, x-rays and various payment stages). Patients can also contact the doctor through different forms, cancel an appointment or reschedule to another date, choose their doctor based on reviews or write a review about their chosen doctor and find out all the information about the doctor they want to choose.

UX Process

research & Ideate

User persona

User Flow

wireframe

Ui Design & Visual Design

User Persona

Bio

The dental practice management app helps both dentists manage their appointments and the patients who schedule through the app.

Goals

follow up with a dentist
book appointments for patients online

Pain Points

follow up with a dentist
book appointments for patients online

Ioana

User Interview

The interviews helped me understand the problem space as well as the potential patients of the app. I was able to uderstand their mental patterns, pain points, needs and goals, suggestions and challenges.

User Persona 1

1. Do you currently use any medical apps?
2. Why did you choose to use a medical app?
3. Would you opt for an online consultation if it wasn't an urgent matter or do you like to physically go to a clinic just to talk to a doctor?
4. What would you recommend a medical app for in the future?
5. When you access the app do you look over the doctors' rating?
6. Are you willing to use a premium subscription for medical services?
7. What made you choose a premium subscription?
8. Do you find it useful to have access to information about the use, recommendations and prescriptions of medicines for your treatment?
9. Do you like receiving appointment notifications or do you find it inconvenient?
10. Have you ever experienced a sudden problem for which you felt you needed to see a doctor on the spot? What did you do in this situation?

User Persona 2

1. What do you do when you need an urgent doctor's appointment?
2. How do you contact a doctor?
3. Why would you recommend a medical app to friends/family?
4. What feature would you mind in a medical app to meet him/her?
5. What feature would you like to discover in a medical app that you consider important?
6. Is doctor-patient confidentiality important to you?
7. Do you like to read medical news articles with quick access to verified medical resources?
8. Do you find these articles helpful?
9. Do you find alerts for scheduling appointments or new requests helpful?
10. For your premium subscription would you like to be notified when it expires?

User Persona 3

1. By what means would you like to receive confirmation of your appointment, mail/ sms/ both?
2. Have you used an app to consult a doctor?
3. Would you recommend the medical app only if you would get a discount or just because it meets your needs?
4. What discount would you like to receive as a loyal subscriber?
5. With which device do you usually login to the medical app?
6. What payment method do you use for premium services?
7. Do you find it useful to have a history for treatments, recommendations or tests? Why do you like/dislike it?
8. Would you like the possibility to export a medical document from the patient's history?
9. When you receive the document with test results, do you prefer to have an interpretation of the results or do you prefer a rescheduling for interpretation with online consultation?
10. Would you choose to use the medical app for a long or short time?

User Persona 4

1. Do you like to log into a medical app or use it without creating an account?
2. Are you prepared to pay through a mobile app to get instant medical advice? How did you find this possibility?
3. How would you like to receive your test results, in the app's subscriber account or would you like to have them emailed to your email address?
4. If the app did not contain a doctor rating, how would you choose your doctor?
5. Would you trust and use an online test interpreter to avoid the stress of waiting until your appointment?
6. Would you remain a long or short term subscriber to a medical app?
7. Would you opt to add family members to a chosen subscription?
8. Would you like to have your history organized by family under the family or individual/patient subscription option?
9. If your treatment period has expired would you like to receive notification for a new treatment schedule via sms/email/alert to your subscriber account?
10. Would you like the app to be available in other languages?

Problem

Dental appointments are a common scenario for solving dental problems, but people face a lot of challenges when looking for a dentist. They don’t find a dentist instantly and easily, so they make consultations elsewhere and if they find one they have to pay a lot for dental consulttions.
The goal is to easily make dental appointments, create requests anytime and anywhere and solve dental problems efficiently.

Solution

Clean ui to focus on easy navigation;
A well designed scheduling interface for available doctors and booking appointments;
A great interface to showcase available doctor;
A well designed flow of appointment rescheduling and cacelation.

User Journey

Information Architecture

Logo Story

Driven by a desire to help and encourage as many people as possible to get any dental condition fixed, every person visits a dental clinic at some point in life. Maintaining good dental health is very important and for that reason it is wise to consult the best dental clinic. Regardless of how concerned you are about dental hygiene; it is vital to get regular check-up from a well-reputed dental clinic. Here are some features that make a dental clinic stand out from others: friendly atmosphere, qualified and experienced dentists and modern equipment.

Style Guide

The colors chosen for the visual identity of this dental practice clearly communicate professionalism, confidence and freshness – exactly the essential values in dental health.

Typography

The selected fonts – Montserrat, Roboto Slab, and Rokkit – build a visual identity that balances professionalism, clarity, and warmth.
🔹 Montserrat Extra-Bold conveys strength and modernity, making it ideal for impactful headings.
🔹 Roboto Slab ensures excellent readability and structure, perfect for informative content.
🔹 Rokkit Medium introduces a friendly, approachable tone that softens the overall presence, aligning with the human-centered nature of dental care.

These typefaces work together to reflect a brand that is trustworthy yet welcoming – ideal for a dental practice focused on both expertise and patient comfort.

Iconography

The icon set designed for this dental clinic app offers visual clarity, intuitive navigation, and a user-friendly experience.
🔹 The rounded, minimal design combined with bright, clean colors evokes trust, hygiene, and professionalism – key values in the dental field.
🔹 Each icon is instantly recognizable and function-specific (appointments, patient profile, diagnostics, emergencies, etc.), enhancing the overall usability and flow.

This iconography supports an accessible and patient-focused digital experience, ensuring dental services feel simple, reassuring, and easy to interact with.